FAQs
- How Long Will It Take to Get My Order?
You'll get a download link the moment you finish the checkout process. In addition, a download link will be provided in your confirmation email.
- What Do I Get?
You'll receive a ZIP file containing 4 files:
- Step by step building instructions on a High-Resolution PDF file
- Printable step by step building instructions on a Low-Resolution, no background PDF file
- An Excel file with parts List (part image, part number, color, quantity, description)
- An XML file for a quick purchase of the parts on www.bricklink.com
- I Didn't Get a Download Link, What Should I Do?
In case you didn't get a download link please contact us (info@theuniquebrick.net) and we'll send you a download link within 24 hours.
- Can I return my product?
We always aim for make sure our customers love our products. It's impossible to return a digital goods item.
- Can I sign up to your newsletter?
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
- Service Commitment
Feel free to contact us with any request, misunderstanding, an error you found, dissatisfaction and etc. We promise to give an answer to every inquiry.
- About Us
The Unique Brick, a custom LEGO® MOCs building instructions creator, is probably the first in this business, we've been here since 2010.
Our models are very detailed and built with the use of many special technics. When designing a new model our motto is 'don't create something you wouldn't want for yourself'.
We pay close attention to the small details and make our models as realistic as possible.
LEGO® is a trademark of the LEGO® Group of companies which does not sponsor, authorize or endorse this site
Leg Godt!
Outstanding Customer Service
Customer service is at the heart of everything that we do. We're always ready to help our customers and we look to build long-lasting customer relationships.
Customer service doesn't end after the sale, We're always there for you.
Knowledge is power
We're always looking to build on our knowledge. We spend a lot of time to learn and fully understand those services that will be of most benefit to my customers.
We're constantly upgrading the appearance and comfort of our instructions, We pay close attention to customers reviews.
Enjoying what we do
We really enjoy and have a passion for what we do. We really get a kick out of seeing you build our creations.
Quality as standard
Every project that We complete must be of the highest standard. We always strive for perfection.
Easy to reach
We check our email constantly when you need us, we're here.
Did we miss anything?
If there's anything we've not mentioned above, or if you'd just like to find out more, just send us an email info@theuniquebrick.net.